Draft Email Button Not Working in Chrome

Last updated: April 7, 2026

If the Draft Email button is not working on the suggested reviews page and you are using Google Chrome as your browser, please try the following.

Screenshot 2025-07-14 at 5.54.50 PM.png

For Mac Users

Issue:

The button opens the Mail app or does not trigger Gmail correctly.

Step-by-Step Fix:

  1. Change Default Email App to Chrome

    • Open the Mail app on your Mac

    • Go to Mail > Settings (Preferences)

    • Under the General tab, find Default email reader

    • Change it to Google Chrome

    • Test the Draft Email button again

  2. Allow Gmail to Handle Mail Links in Chrome
    If the issue persists:

    • Open Chrome and go to:
      https://mail.google.com/?extsrc=mailto

    • Look for the overlapping diamonds icon in the address bar

      Screenshot 2025-07-14 at 5.56.31 PM.png

    • Click it and select Use Gmail

  3. If You Don't See the Double Diamonds Icon:

    • In Chrome, go to:
      chrome://settings/handlers

    • If mail.google.com is listed as "not allowed," click the X to remove it

      Screenshot 2025-07-14 at 5.58.04 PM.png

    • Then go back to Gmail and hard refresh the page:
      Cmd + Shift + R

    • A popup (or the diamonds in the URL bar) will appear asking for permission to handle email links—click Allow

After these steps, test the Draft Email button again.

For Windows Users

Step-by-Step Fix:

  1. Enable Gmail as the Email Handler in Chrome

    • Close all open Gmail tabs

    • In Chrome, go to:
      chrome://settings/handlers

    • Select Set as default for Gmail or your preferred email client

    • This may automatically fix the issue. If not, continue with the below steps.

      Screenshot 2025-07-14 at 5.59.54 PM.png
Screenshot 2026-04-07 at 11.16.06 AM.png

  1. Set Google Chrome as the Default Mail App in Windows

  • Open Settings and search for Default apps

    Screenshot 2025-07-14 at 6.01.21 PM.png

  • Scroll to Mail

    Screenshot 2025-07-14 at 6.02.05 PM.png

  • Set Google Chrome as the default MAILTO app

    Screenshot 2025-07-14 at 6.02.56 PM.png

Once these steps are complete, the Draft Email button in Peerbound should correctly open your default email client.

Support

If you run into any issues, please reach out to us at support@peerbound.com or message us in Slack.

  • To help us troubleshoot faster, include screenshots of any errors or unexpected behavior.